Warranties

Material

For a period of 30 years from the date of purchase, ALUMATE warrants that the ALUMATE alloy substrate will not warp, split, crack or corrode independently of the structure to which the Product is attached.

Finishing Warranties:

WOODGRAIN FINISH

  • For a period of 10 years* from date of purchase, ALUMATE warrants that the ALUMATE woodgrain finish will not fade (within allowable limits), peel, or flake.
  • In order to maintain a valid warranty, the Product will need to be maintained according to ALUMATE’s care and maintenance guides and a record kept of the cleaning schedule.

STANDARD POWDER COAT

Dulux:
Duralloy: 10 years colour and durability (suitable for exterior residential applications with less than 4 levels)
Duratec: 20 years colour, 25 years durability

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Interpon:
D1000 series – up to 10 years colour retention and 10 years film integrity (suitable for exterior residential applications with up to 3 levels)
D2000 series – 15-20 years colour retention and 20-25 years film integrity

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*5 years warranty for highly corrosive areas.

The warranty does not cover:

  1. Damage by storm, tempest, acts of God (including but not limited to earthquakes, cyclones, floods or other severe weather conditions or unusual climatic conditions), growth of mould, mildew, fungi, bacteria, or any other organism on the surface of the Product, or any other cause beyond the reasonable control of ALUMATE;
  2. Variations in timber look patterns;
  3. Variations in colour in different production runs or batches;
  4. Small blemishes on the surface of the Product; and
  5. Labour or Freight including costs associated with removing or replacing the defective Product.

*Nothing in this warranty shall be construed as a warranty of the workmanship of any installer or as imposing on ALUMATE any liability for unsatisfactory performance caused by faulty workmanship in installation.

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